I want to change my postal address. what to do?

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Points2Shop Forums » Discussion » I want to change my postal address. what to do?
Created: 2012-01-26 14:04:36
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dipsdips1233
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reply date: 2012-01-26 14:04:36


Hi everyone,

I am going to shift to new place in same city, so my postal address is going to change so as my IP will also change. So please tell me is it allowed to change my address with same Username/password? I am worried because Point2Shop inactivated my account for more than 2 weeks as I unknowingly logged in from different IP and also I logged in from mobile. They thought my ID is fraud.... So please anyone help me with the procedure to change my contact details without discontinuing my account.

Thanks in advance.
Dips
helmsuzanne
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reply date: 2012-01-26 14:47:46


You need to send a ticket telling them that you will be moving, your username and password will stay the same.
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